Privacy policy

PRIVACY POLICY

This Privacy Policy describes how infinityone3d.com collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.

Collection of Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more details on what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site. Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our services. Source of collection: collected automatically when accessing our Site through cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: shared with our processor Shopify.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, Google Pay, Apple Pay), email address, and phone number. Purpose of collection: to provide products or services under our contract with you, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, according to your preferences, offer information or advertising related to our products or services. Source of collection: collected from you. Disclosure for business purposes: shared with our processor Shopify.

Customer Support Information

Examples of Personal Information collected: name, email, address. Purpose of collection: to provide customer support. Source of collection: collected from you.

Minors The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
  • We also use Mailchimp for our marketing newsletter.

Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Use of Personal Information We use your Personal Information to provide our services, including: offering products for sale, processing payments, fulfilling orders, and keeping you informed about new products, services, and offers.

Legal Basis Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention When you place an order through the Site, we will retain your Personal Information for our records unless you ask us to delete it. For more information about your right to erasure, see the “Your Rights” section below.

Automated Decision-Making If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling), when that decision-making has a legal or otherwise significant effect on you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or significant effect on you.

Services that include automated decision-making elements include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your Rights GDPR If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below.

Your Personal Information will initially be processed in Ireland and then transferred outside Europe for further storage and processing, including Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA If you are a California resident, you have the right to access the Personal Information we hold about you (“Right to Know”), transfer it to a new service, and request that it be corrected, updated, or deleted. If you wish to exercise these rights, contact us using the contact information below.

If you want to appoint an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t need to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information on how visitors use the website, such as whether it is their first visit or if they are frequent visitors.

We use the following cookies to optimize your experience on our Site and provide our services.

Cookies Necessary for Store Functioning

(table preserved exactly as provided)

The duration of a cookie on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively affect your user experience and certain parts of the website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept them using your browser controls, typically found in the “Tools” or “Preferences” menu.

Blocking cookies may not fully prevent how information is shared with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information, follow the instructions in the “Behavioral Advertising” section above.

Do Not Track Please note that, because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact For more information about our privacy practices, if you have questions, or if you would like to file a complaint, contact us by email at info@infinityone3d.com


Last updated: 26/11/2023

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant authority.